FAQs
Quick answers about fit, using your filter, delivery and returns. Still stuck? Get in touch and we'll reply within 24 hours on weekdays.
Products & fit
Choosing a filter and getting the best results.
Which filter should I choose?
The PRO Plus (67mm) is our upgrade: higher grade optical glass, stronger polarisation, and the larger lens covers the 0.5x ultra-wide with no dark corners. It fits every iPhone and Android, case on or off.
The PRO (52mm) is our original filter and fits standard-size phones (for example iPhone Pro, not Pro Max).
Will it fit my phone?
PRO Plus (67mm): every iPhone and Android, from compact phones to the largest Pro Max and Ultra models, case on or off.
PRO (52mm): standard-size phones. For Pro Max, Ultra and other large camera bumps, choose the PRO Plus.
How do I use it?
Clip it over your phone's camera, then rotate the filter until reflections disappear and colours look their best. Photo and video, in any camera app.
Do I need to edit my photos afterwards?
No. The filter works when you shoot: reflections are removed in-camera, not in post. What you see on screen is what you get.
How do I find my camera filter size?
Look for the "Ø" symbol on the front of your lens. The number next to it is the size in millimetres (for example Ø67 = 67mm). Choose that size on the camera filter page.
How do I clean the filter?
Use the included lens cloth or our Lens Cleaning Tool. Avoid rough materials that could scratch the glass.
Orders & delivery
Dispatch, delivery times and tracking.
When will my order ship?
In-stock orders are dispatched the next working day, and tracking is emailed as soon as your order ships.
How long does delivery take?
UK: free tracked delivery, 1–3 days.
Europe & worldwide: tracked delivery, 3–8 working days.
Do you ship internationally?
Yes. Every order ships tracked from the UK, and delivery is free over £50 in most countries. Your shipping cost is shown at checkout before you pay.
How do I get the Masterclass or presets?
They're instant digital downloads, delivered straight to your email after purchase. The presets work in Lightroom Mobile (free on iOS and Android).
Returns & warranty
Our guarantee and what to do if something isn't right.
What if I'm not happy with it?
Every order is covered by our 30-day money-back guarantee. If your MotorLens isn't right for you, email support@themotorlens.com and we'll sort it.
Is there a warranty?
Yes, a 1-year warranty. If your MotorLens arrives faulty or isn't performing as it should, we'll replace it or refund you in full.
How do I contact you?
Email support@themotorlens.com or use our contact form. We reply within 24 hours on weekdays.
